Terms & Conditions

Australian Maintenance Company Pty Ltd (AMC) provides property maintenance services with the utmost professionalism and care. However, by accessing or using our services, you acknowledge and agree to the following:

1. Accuracy of Information:
   All information provided on this website or through our communications is for general informational purposes only. While we strive for accuracy, AMC makes no guarantees regarding the completeness or reliability of the information.

2. Service Limitations:
   AMC's services are subject to availability and may vary depending on location, the scope of work, or external conditions. Emergency service requests will be prioritized, but we cannot guarantee specific response times in unforeseen circumstances.

3. Third-Party Contractors:
   AMC may engage subcontractors or third-party service providers to perform specific tasks. While we carefully vet these providers, AMC is not liable for damages caused by third-party contractors.

4. No Warranty:
   AMC’s website, services, and information are provided "as is" without any warranties, express or implied. This includes, but is not limited to, fitness for a particular purpose or non-infringement of intellectual property.

5. Limitation of Liability:
   To the fullest extent permitted by law, AMC is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services or website.

6. Compliance with Laws:
   AMC operates in compliance with Australian consumer laws and relevant industry regulations. Customers are encouraged to familiarize themselves with their rights under Australian law.

For any questions or concerns regarding this disclaimer, please contact our customer service team.

1. Acceptance of Terms

By using AMC’s services, website, or mobile platform, you agree to these Terms & Conditions. If you do not agree, you must refrain from using our services.

2. Services Provided

AMC offers property maintenance services, including general repairs, preventative maintenance, and renovations. The scope of services will be defined in each work agreement or request.

3. Pricing and Payments

• Quotations: All prices provided are estimates based on the information available at the time. Final charges may vary depending on the scope of work.

• Payments: Payments must be made upon receipt of an invoice unless otherwise agreed. Late payments may incur additional fees.

• Refunds: Refunds for incomplete or unsatisfactory work will be reviewed on a case-by-case basis.

4. Cancellation and Rescheduling

• Cancellation: Cancellations must be made at least 24 hours before the scheduled service to avoid a cancellation fee.

• Rescheduling: AMC will make every effort to accommodate rescheduling requests but cannot guarantee availability.

5. Access to Properties

Customers must ensure that AMC staff or contractors have clear and safe access to the property during scheduled service times. AMC is not responsible for delays caused by inaccessible properties.

6. Liability and Warranty

• Liability: AMC will not be liable for damages caused by pre-existing conditions, external factors (e.g., extreme weather), or third-party contractors.

• Warranty: AMC guarantees the quality of its work for a period of 30 days. Warranty claims must be submitted in writing with proof of service.

7. Subcontracting

AMC may subcontract specific tasks to third-party providers. All subcontractors are vetted for quality and compliance, but AMC is not responsible for damages caused by their work.

8. Privacy Policy

AMC respects your privacy. Personal information collected will be used solely for service delivery and will not be shared without your consent. For more details, refer to our Privacy Policy.

9. Dispute Resolution

In the event of a dispute, AMC will make every effort to resolve the issue amicably. If a resolution cannot be reached, the dispute may be referred to mediation or arbitration under Australian law.

10. Changes to Terms

AMC reserves the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website.

11. Governing Law

These Terms & Conditions are governed by the laws of the Northern Territory, Australia.